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Facebook flakiness: reliability problems, or an attack?

Facebook once again is in the middle of major flakiness right now: links to nowhere, spontaneous logouts. The best thing to do when something like this happens is to treat it as a sign that it’s a good time to take a break from Facebook for a little while. So I decided to write this blog post.

Given the high tensions on all sides, the ongoing troll infestation in the group, and examples in the election campaign of what certainly seem to be some Republican dirty tricks being played, it’s natural to wonder whether this is some kind of attack like those described in “How to Rig an Election”. Speaking as somebody who’s had a lot of software engineering and computer security experience, my initial answer is probably not.

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The day after: narrative through the lens of strategy

original essay March 5, 2008

see the comments for updates

Back on February 7, Catherine Dodge and Alex Tanzi of Bloomberg News broke a story on an Obama campaign spreadsheet, “inadvertently” released by the campaign, with their projections (or maybe predictions) of delegates. Ben Smith on Politico has a nice screenshot, and even better a link to the version of the spreadsheet that Catherine and Alex shared. Barack Obama said he hadn’t seen it; his press secretary Bill Burton had a great quote: “This ‘newsy’ spreadsheet is basically an electronic piece of scratch paper with a dozen scenarios blown a little out of proportion.”

As far as I can tell, the press, media, and pundits covering the election responded with a collective “oh okay” and went back to talking about more important topics like their own prognostications, their importance to the electoral process, their responsibilities, their inadequacies, and the threats to mainstream media from blogs and social networks.

From both a strategy and a narrative perspective, this is fascinating on several levels. So building off my past “narrative as strategy” experience with Ad Astra, I’m going to wrap up my month of being a full-time political activist and blogger with some thoughts on these subjects.

Impressively, the Obama campaign’s projections in early February for delegates from yesterday’s voting likely to be within 1% of the actual results, which I bet is a lot more accurate than any professional polling firm or pundit was at the time. Until yesterday, though, they were off-target in most of the other primaries and caucuses. Interestingly, they were always off in the same direction: consistently underestimating their actual performance.

Saying it another way, the Obama campaign’s results between Super Tuesday (when they first said they thought they would have a pledged delegate lead at the convention) and yesterday consistently exceeded their own projections: +3 (three more delegates than expected) delegates in Louisiana, +4 in Maine, +6 in Hawaii and Wisconsin, and so on — including the jackpots of +14 in Virginia and + 15 in Maryland. If I did the math right, it’s +60 overall, for a swing of 120 pledged delegates from Clinton to Obama. From a strategy perspective, this is substantially exceeding expectations, and making success far more likely.

Yesterday, with the aid of a timely leak from the conservative Canadian government that has already provoked questions in their Parliament; equally-timely help from Limbaugh along with an appearance on right-wing talk radio by Bill Clinton, a proposed lynching by O’Reilly, and a Drudge misinformation campaign that manages to be simultaneously racist, anti-Somali, anti-African, anti-Muslim, anti-Democratic party, and anti-Obama; an attack on Obama’s qualifications by McCain coincidentally enough on the same issue as the Clinton campaign’s Rovian “fear over hope” 3 a.m./red phone campaign video (certain to be recycled by Republicans in November no matter who is nominated); some brilliant political theater “live from New York”; and a press and media justifiably ashamed of its sexism and misogyny playing lapdog for a few days while engaging in narcissistic self-analysis about how horrible they are for not doing a better job of covering newsworthy events …

With aid of what they describe as “the kitchen sink,” the Clinton campaign came out tactically slightly ahead: somewhere between four and ten delegates out of the 370 in play. Kudos to them. Even so, yesterday’s results are almost exactly what the Obama campaign had projected a month ago, a likely +3 or +4 over projections in Texas balanced by a likely -2 or -3 in Ohio. The Obama campaign continues to have a huge cushion: 120 pledged delegates over their early-February projections. With less time for a Clinton turnaround, Obama’s strategic advantage has grown … guess they were prepared for the kitchen sink, or something like it.

The common wisdom on the day after the March 4 voting seems to be along the lines of “the kitchen sink worked!”, portraying the Clinton campaign’s comeback in having (somewhat) blunting the Obama campaign’s momentum — Chris Bowers goes so far as to say “Obama has to win Pennsylvania!“. Looking through a strategy lens, that’s not how I see it at all.

What I see is the Clinton campaign having thrown everything they had into a last-ditch effort, barely managing to get a small tactical victory out of it while their overall situation worsens dramatically. In the process, they repeated their disastrous strategic mistakes from South Carolina of going negative and aligning with racists:

  • despite having vowed not to split a party they have been leaders of, and the magic moment in the presidential debate where she described herself as “proud” to be in a presidential race with Barack Obama, they still appear to have collaborated with the Bush-backed Republican candidate in an attack on Obama’s fitness to be commander in chief.
  • The Clinton campaign’s potential role in the Obama-in-Somali-garb photo will call more attention to earlier “Obama is a Muslim” email from Clinton staffers, the series of racially charged attacks documented on the Clinton attacks Obama wiki and elsewhere, and the Clinton campaign’s earlier “playing along” with Drudge. At the same time, the “denounce and reject” standard she proposed in the debate will get continued attention thanks to McCain and Lieberman’s welcoming of virulently anti-Catholic anti-LGBT anti-New Orleans anti-Palestinian (and anti-so-much-more) John Hagee’s support. How many volunteers, staffers, supporters will the Clinton campaign “denounce”? How many contributions will they reject?

As for the press and media, well, props to Saturday Night Live (Al Franken for Senate!); well done indeed, and this is going to keep the spotlight trained the coverage of all the candidates. Has the press really been harder on Hillary? Or, have they been ignoring what appear to be Clinton’s repeated exaggerations of her “experience” and (as Obama put on the table today) the more general issue of judgment and fitness for commander in chief? Will attention to the sexism in the mainstream media’s coverage continue and be followed by attention to the racism and anti-Muslim biases? Will Hillary’s attempt to distance herself from Bill’s NAFTA policy be followed by scrutiny on this and other issues (Iraq sanctions, welfare “reform”, warrantless searches, HIPPA, etc.) to see what she advocated at the time — and what, if anything, she did to persuade the administration of her views? We shall see; I think at least some of these cards the Clinton campaign will played for short-term tactical advantage that will come back to bit them.

Speaking of which: are they truly blind to the huge costs (to their claims of “electability” and to the Democratic party) of focusing attention on whether or not Bill Clinton is there in bed with her when the phone rings at 3 a.m.? He’s a huge drag on her popularity, and a reminder of the past in a time when she’s trying to embrace the rhetoric of change. And I’m as tired of hearing about Monica as everybody else, but it’s folly to ignore the persistent stories that Bill’s partying on the campaign trail this year: whether or not it’s true, the Coulters, Roves, Drudges, Limbaughs, and other “fair and balanced” right-wingers will make hay with this video (and at some level, who can blame them), and so will a million comedians of all political stripes trying to outdo SNL. Where’s the judgment in handing a loaded weapon to opponents who will enjoy profit from and enjoy using it against you, and are very good at what they do? For that matter, since these names are all familiar ones, where’s the learning from all this “experience”?

From a strategy perspective, the Clinton campaign in desperation threw everything they could into March 4. (You can only align with Drudge, Limbaugh, O’Reilly and McCain so many times before voters and superdelegates start to ask whether this is good for the party — and there aren’t a lot of other friendly foreign governments they can call on these days.) At the cost of substantially damaging their campaign as well as their individual reputations, they managed to claw their way to an inconsequential and Pyrrhic “victory”. Mathematically, they’re now very close to elimination. Not a good result for the Clintons at all.

And in terms of the narrative, go back to the spreadsheet. The projections going forward leave plenty of room for overperforming in some states (such as Mississippi, North Carolina, Oregon, Montana) — and the projections already factor in potential losses in Pennsylvania, West Virginia, Kentucky, and Puerto Rico, so (as we strategists like to say) “the downside is capped.” The likely do-over primary in Florida and caucuses in Michigan (not included in the spreadsheet) offer Clinton a chance to pick up a handful more delegates, but nowhere near enough to outweigh the 120-vote cushion so far. When the convention comes around, Obama is going to have a substantial lead with pledged delegates; superdelegates who decide to reflect the will of the voters will follow that. Superdelegates who instead base their vote on electability (see above), party unity, or future party growth (do they really want to alienate the 30-and-under generation to pick the candidate who’s favored by the same 65-and-up crowd as McCain?) will come on board as well.

So, while it’s not over and anything can happen, once all the hard work is done and the votes are counted, I predict that March 4 will be seen as the day that the voters in Texas, Ohio, Rhode Island, and Vermont — and the grassroots volunteers for Obama all around the country and the world — virtually assured Barack Obama’s nomination as Democratic party’s candidate for President of the United States of America.

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Community defense vs. trolls in the One Million Strong for Barack Facebook group

a picture of a trollLike a lot of political sites these days, the Barack Obama Facebook page and One Million Strong for Barack group have been suffering from an infestation of trolls and hate speech. Obama supporters, like others, use Facebook to help with “get out the vote” work (for example posting links to information about polling places) and phonebanking — and get their questions answered. Especially with the key Ohio and Texas votes on Tuesday, the trolling’s a lot worse than just a nuisance: it’s an example of the dirty tricks described in How to Rig an Election.

The group’s admins are doing a great job of trying to keep things under control, and Facebook is apparently working on tools to help them. There are only a few admins, though, so in the short term, it seemed like a good time for a “community defense” effort. Building on Classy Williams’ earlier idea of a troll registry, I started up a thread, and sent out mail to a “secret” group of about 60 people who were concerned about the trolling. Here’s a greatly expanded version of what I said, with some background for non-Facebookers.

Originally posted March 3

Most recent update May 6

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Wikileaks.org back up; Julius Baer’s stock down 3.6 percent

Free speech advocates immediately hailed as a victory the decision on Friday of a federal judge to withdraw a prior order turning off the Web address of the site Wikileaks.org.

Indeed! Jonathan D. Glater’s New York Times article is an excellent overview of the complexities of the situation, including jurisdictional issues, the privacy rights of named account holders (as a lawyer pointed out in court “That’s how you identify who’s been salting away money in accounts” — but what about those who are falsely accused), and the difficulties of defining Wikileaks more concretely than “an organization of dissidents, journalists, mathematicians, technologists, and grad students.”

“Whatever this entity is, it has not filed a response,” Judge White observed.

True enough. Fortunately for Wikileaks, organizations like American Civil Liberties Union, Public Citizen and the Electronic Frontier Foundation stepped forward on its behalf in defense to plaintiff Julius Baer’s suit in early February.

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Voting rights victories in LA County and Texas!

Update, March 6: democracy largely (albeit imperfectly) prevailed in the LA County mess; 47,153 “double bubble” votes were counted in Los Angeles County. What about Ohio? We shall see …

Julia Rosen’s Victory post yesterday on Courage Campaign’s blog announced Dean Logan’s agreement to count every possible LA County decline-to-state ballot, and followup mail from Rick Jacobs today reiterates: we won!

After weeks of bad news, here’s the good news: Tens of thousands of “Decline-to-State” (DTS) voters — who intended to cast a ballot for Barack Obama or Hillary Clinton on Super Tuesday — will now have their “double bubble” votes counted by the Los Angeles County Registrar of Voters.

And it’s because of you.

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Computers, Freedom, and Privacy 2008: call for proposals is up!

CFP banner

From the CFP2008 web page:

This election year will be the first to address US technology policy in the information age as part of our national debate. Candidates have put forth positions about technology policy and have recognized that it has its own set of economic, political, and social concerns. In the areas of privacy, intellectual property, cybersecurity, telecommunications, and freedom of speech, an increasing number of issues once confined to experts now penetrate public conversation. Our decisions about technology policy are being made at a time when the architectures of our information and communication technologies are still being built. Debate about these issues needs to be better-informed in order for us to make policy choices in the public interest.

This year, the 18th annual Computers, Freedom, and Privacy conference will focus on what constitutes technology policy. CFP: Technology Policy ’08 is an opportunity to help shape public debate on those issues being made into laws and regulations and those technological infrastructures being developed. The direction of our technology policy impacts the choices we make about our national defense, our civil liberties during wartime, the future of American education, our national healthcare systems, and many other realms of policy discussed more prominently on the election trail. Policies ranging from data mining and wiretapping, to file-sharing and open access, and e-voting to electronic medical records will be addressed by expert panels of technologists, policymakers, business leaders, and advocates.

Updates:

CFP2008 is being held in New Haven, Connecticut, on May 20-23. Back in 2000 Elizabeth Weise called it “the most important computer conference you’ve never heard of”; I think of CFP as the most important conference — and network of people and organizations — focused on civil rights (and increasingly, human rights in general) in an electronic society. Lorrie Faith Cranor’s Ten Years of Computers, Freedom and Privacy gives the early history, where hackers, lawyers, law enforcement, and goverment representatives fought out “crypto wars” and internet censorship battles (ending with a defiant “we’ll be back” from the Clinton adminstration as the Clipper Chip went to its well-deserved fate).

The technology policy focus is extremely timely. The upcoming election will feature significant differences between the parties and candidates on issues like net neutrality, warrantless surveillance, immunity for corporations who may have collaborated with illegal government wiretapping programs, Real ID, the McCain bill to censor social networks, and privacy — now on the national agenda thanks to MoveOn’s stance against Facebook’s Beacon.

Over the last several years, CFP has steadily broadened its horizons to take a more global view and pay increasing attention to perspectives that are getting overlooked: digital divide issues, normalization of surveillance and censorship by governments and corporations, hactivism, the special challenges of communities like the Mohawk Nation (spread over multiple jurisdictions), high school students in a panel organized by danah boyd in Seattle in 2005. After a few (in my humble opinion) rather bland and corporate years, things have taken a more activist turn: a 2003 New York walking tour by the Surveillance Camera Players, a 2005 demo by the ACLU that led to the US State Department changing policy on encryption and passports (props to State Department official Frank Moss for being there and taking the message back), Patrick Ball accepting his EFF Pioneer Award by satellite from Sri Lanka, where he was working with the truth and reconciliation commission. Last year in Quebec, during the height of Stop Real ID Now! grassroots activist campaign, a half-dozen coalition members ranging from libertarians to labor activists were there (as well as some people from DHS and elsewhere who strongly disagreed with us but were still willing to have very honest discussions), and Bruce Schneier’s keynote on the Psychology of Security for people on both sides of the debate.

The call for presentations, tutorials, and workshops asks for proposals on panels, tutorials, speaker suggestions, and birds of a feather sessions through the CFP: Technology Policy ’08 submission page. The deadline for panels tutorials, and speakers is March 17, 2008, and the birds-of-a-feather deadline is April 21.The list of suggested topics is really broad (I’ll include it in a comment) and so as always there are likely to be a lot more high-quality submissions than can easily fit; the program committee often merges and suggests changes to sessions to help squeeze more in. The submission process can seem a bit intimidating (this is an ACM conference and so it has some academic overtones) but the guidelines are helpful and have links to some examples.

So if there’s a topic you’d like to see covered, one or more speakers you think would be good, a presentation you’d like to give, a panel you’d like to organize, or a tutorial you’d like to attend (or provide), please think about submitting it. If you’re not sure whether it makes sense, feel free to give it a trial run in a comment here or just send me some mail.

If it seems like CFP means a lot to me, it does: I’ve been going there for over 10 years; my SO Deborah Pierce has been going even longer and chaired it in 2005. I’ve volunteered, asked questions, been on a panel, run a couple of BoFs, and taken photos of Deborah during the various sessions she’s appeared in or moderated, and this year I’m excited to be on the Program Committee. There are lots of friends and long-term acquaintances we only get to see in person at CFP — and every year we met a lot of new people. This year, with the two of us working together on Tales from the Net, and Computers, Freedom and Privacy 2008’s ambitious goal of “shaping public debate” on technology policy in an election year, I’m particularly looking forward to it!

jon

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Coverage for ‘How to respond when Facebook censors your political speech’

censored, from .mws flickr photostream, used under a creative commons licenseThe two-part series I posted on Tales from the Net and Wired’s How-to Wiki is starting to get some coverage.

Shai Sachs has an excellent piece on MyDD:

There’s been a lot of buzz lately about Facebook “censorship” of free speech. The Blackadder One case I wrote about a couple weeks ago was just an early warning sign of more trouble to come. Recently Jon Pincus has been posting a series of diaries at Tales from the Net and Liminal States about his encounter with problems very similar to those Derek Blackadder ran into when he tried to organize workers on Facebook. Pincus’s posts include a very good trail of documentation of the problems he’s encountering, which make this series one of the more interesting resources on Facebook censorship I’ve seen.

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Facebook Barack Obama discussion board has been deleted!

The discussion board on the Barack Obama discussion page is now *gone* — not just unlinked, vanished. If you follow a link to it, it takes you to your home page instead. Sigh. Looks like they’re choosing fear over hope. Any bookmarks or links won’t work. I’m sure it’s around on backup somewhere, so hopefully things aren’t permanently lost and we can get Facebook to restore it.

It’s not clear whether this was done by Chris Hughes, who’s believed to be the admin of the Barack Obama page (as well as a Facebook founder who according to Wikipedia now “primarily acts as coordinator of online organizing within the Barack Obama presidential campaign on My.BarackObama.com“), or by Facebook. Other Barack Obama discussion boards remain up, although some are undergoing troll attacks.

Facebook: censoring political speech has the backstory.

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Facebook: censoring political speech

Facebook status: Jon is routing around censorship

Update on February 22: How to respond when Facebook censors your political speech is up on Tales from the Net and Wired’s How-to Wiki and links back to comments in this thread. Alas, the Facebook Barack Obama discussion board was deleted on February 20, so many of the links here go off to oblivion.

If you are doing political activism on Facebook and you’re getting warned as a spammer — or if your account has been disabled for engaging in political speech — please leave a comment here or on the Wired Wiki page. Thanks!

February 19: another account was deactivated with less than one hour notice. I’m getting flagged by Facebook’s automated filters for posting info about how to find polling locations. (Okay, I posted it twice, an hour apart. Still.) It’s not pretty. More soon.

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Senate surveillance (FISA) roll calls

There were two major votes on the ‘Protect’ America Act (FISA) surveillance bill in the Senate today.  Civil liberties lost both times.  The fight now moves to the House. A 15-day extension is possible. mcjoan has more on Kos.

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What democracy looks like in the US, February 2008

Update, March 6: democracy largely (albeit imperfectly) prevailed in the LA County mess; 47,153 “double bubble” votes were counted in Los Angeles County. What about Ohio? We shall see …

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“Double Bubble Trouble”: Massive voter disenfranchisement in California — and Washington?

The LA Registrar of Voters says it may not be possible to determine voter intent! Please sign Courage Campaign’s “Count every vote” petition asking for a full recount! 25,000 signatures so far; latest update and some discussion about “intent” on Courage Campaign’s page here. PeteTV has a video and transcript at So this is what it feels like to be disenfranchised. Please help spread the word!Elsewhere: Brad Friedman has a detailed update on the Washington State Republican caucuses; they’ve once again been called for McCain with 96% reporting — the state party chair says they may not be able to count all 100%. TPM reports that the Huckabee campaign is threatening legal action. There were major problems in Louisiana; the New Mexico Democratic recount is proceeding with 2,800 provisional ballots qualified so far; John Gideon’s Daily Voting News has links.More details and updates in What democracy looks like in the US, February, 2008.

 

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